FAQ's

Subscriptions:

Request Process:
  • If you've submitted a subscription request we will contact you shortly via phone with the phone number provided in the request.
  • During the call we will confirm the details of your subscription and collect payment information.
Subscription Details:
  • Our flower subscription runs from May - October.
  • Customers can choose any start date for their subscription.
  • Customers can cancel an upcoming delivery/pick up at any time with at least 2 days notice by calling 614-615-4442 and/or emailing wildprairieflowerfarm@gmail.com.
  • Subscriptions can be canceled entirely at anytime.
  • You will receive an order confirmation email the day before your order.
Picking Up My Flowers:
  • Pick up orders will be available from 9am - 8pm on selected day and through the weekend.
  • Pick up orders will no longer be available after 8pm on Sunday. There are no refunds for abandoned orders.
  • Orders will be labeled and available at our Farmstand.
  • Customers may have a friend or family member pick up their order.
  • If your order is not available, please ring the door bell and we'll come out to assist.
  • This is a disabled household, so please give us a minute to come to the door.
Subscription Deliveries:
  • Deliveries are made Fri - Sun from 9am - 12pm.
  • We will try to match your preferred delivery day.
  • We advise that someone be present to receive the flowers.
  • There are no refunds for delivered orders.

Special Requests: Weddings & Events:

Request Process:
  • If you've submitted a special request for a wedding or event we will contact you shortly via phone with the phone number provided in the request.
  • Once the details of your order are confirmed, a sample invoice is submitted.
  • Orders are confirmed via payment of invoice. Once confirmed, we'll mark your order as final and will have your order ready on your event date.
  • We'll be in touch 4 weeks prior to your event. This is your final check-in date for any additional changes. This will be the last chance to update your order. After the this date all sales are final, and the order can no longer be updated.
Pick up/Delivery:
  • Pick up: you may pick up your order anytime after 9am on your event date at our Farmstand, please ring bell for assistance.
  • Delivery: we will deliver your flowers at the discussed location and time. Please have someone present to receive the order.
Flower Care:
  • We advise customers keep their flowers in a cool-dark location until in-use. This will prevent any unwanted wilting.
  • Keep all arrangements out of direct sunlight if possible.
  • Keep bouquets in water if possible until in-use.

Farmstand

Location & Details
  • 419 Sheldon Ave Columbus OH 43207
  • The Farmstand is our home in Merion Village and is for pre-orders only (subscriptions, special requests, online orders, etc).
  • All orders at the Farmstand are labeled and placed on the front porch.
  • If you have a special request order, please ring the door bell for assistance.
  • This is a disabled household, so please give us a minute to come to the door.
Hours
  • Tuesday - Sunday: 9am - 8pm