If you've submitted a subscription request we will contact you shortly via phone with the phone number provided in the request.
During the call we will confirm the details of your subscription and collect payment information.
Our flower subscription runs from June - October.
Customers can cancel an upcoming delivery/pick up at any time with at least 2 days notice by calling (614) 500-3220 and/or emailing firstname.lastname@example.org.
Subscriptions can be canceled entirely at anytime.
Picking Up My Flowers:
Pick ups are available on selected day at Pistacia Vera during normal business hours, located at 541 S 3rd St, Columbus, OH 43215
Pick up orders will no longer be available after 3pm on Sunday. There are no refunds for abandoned orders.
Orders will be labeled, please see staff for details or assistance.
Deliveries are made Fri - Sat from 8am - 2pm.
We advise that someone be present to receive the flowers.
There are no refunds for delivered orders.
Special Requests: Weddings & Events:
After submitting a request for a wedding or event we will contact you shortly via email with the email address provided in the request.
Our wedding coordinator will schedule a time to meet and discuss the details of your order: flower preferences, order items, colors, theming, etc.
Once the details of your order are confirmed, a sample invoice and deposit invoice will be sent.
Your order is confirmed by paying the deposit invoice of $100. Once the order is confirmed, we'll mark your event as booked and will have your florals ready on or before your event date (delivery date confirmed during consultation with coordinator). You may request updates to your order until 4 weeks prior to your event.
Our wedding coordinator will also reach out 4 weeks prior to your event. This is your final check-in date for any additional changes. This will be the last chance to update your order. After the this date all sales are final, and the order can no longer be updated.
Your final invoice will also be due at this time.
We advise customers keep their flowers in a cool-dark location until in-use. This will prevent any unwanted wilting.
Keep all arrangements out of direct sunlight if possible.